Susan Go is Senior Director of Solution Engineering at Salesforce, the #1 customer relationship management (CRM) platform. With over 20 years of experience in enterprise software sales she helps government agencies innovate faster and transform mission delivery to better meet the demands of constituents with user-centered technology. Under her leadership, her organization has grown 6x in revenue and scale embracing innovation to provide value-based solutions to government agencies during a time of rapid change. She has spearheaded organizational pipe generation initiatives that have resulted in more than $150M in impacted revenue.

Susan believes in a diverse and inclusive workforce and community. She models inclusive leadership which puts people at the center and builds a foundation of trust to create psychological safety which drives high performance for the individual and the team. She is Founder and Sponsor of Salesforce’s Asian American business resource group for the DC Metro area, founding member of Coalition of Asian Professional ERG Networks (CAPEN) and founder of Salesforce’s Equality Council for the DMV. She serves on the Board of Touching Heart and is a Bestselling author.